Once the order is taken into account and shipped, your products arrive within 5- 8days (Standard Shipping) or 2-4days (Premium Shipping) . All orders placed before 1pm are shipped the same day.

If you are not satisfied, you can return your package. You have 30 days after the order to send us back your products (unopened and unopened). For more information, go to the page of the general conditions of sales. 

As soon as your order is taken in charge by the carrier, we send you an email in order to follow your package

If you want to cancel your order or modify it to add products, the procedure is simple: you must send an email to help@shampou.com with your name and the ID of your order. Remember to do it before the product is shipped, because after this time it will not be possible to cancel/modify.